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Bill Payment FAQsBill Payment GuideElectricity Bill Payment GuideCable TV Subscription GuideHow to Buy WAEC PIN
HomeHelpBill Payment FAQs

Bill Payment FAQs

Last Reviewed Date: 27/4/2026

Solve AirtimeFlip utility bill payment issues fast. FAQs for electricity, cable TV, WAEC PIN and more are here. Check out our easy solutions here.

AirtimeFlip's Bill Payment allows users to pay everyday utility and service bills online in one place. This service is designed for individuals and businesses who want a fast, secure, and convenient way to settle bills without visiting physical offices or waiting in queues.

Beyond bill payment, you can also convert airtime to cash and buy airtime, buy data, purchase international airtime and data, get eSIMs, top-up airtime in bulk, buy gift cards, and fund your betting account all in one place. Read more about AirtimeFlip.

With AirtimeFlip, you can buy electricity tokens (prepaid and postpaid meters), renew cable TV like DStv, GOtv, and StarTimes, top up your Spectranet internet, or purchase WAEC PINs and other utility payments across Nigeria.

Available billers are typically displayed on the platform and may expand over time to include more utility services.

We offer swift bill payment services through our mobile app or website. Follow our detailed guide or the easy steps below to get started::

  • Sign up in seconds or log into your existing AirtimeFlip dashboard using our website or mobile app (Android and iOS).
  • Proceed to fund the AirtimeFlip wallet with a bank or card. Note: There is a 1% charge on wallet funding.
  • Go to Services, then select “Bill Payment”
  • Choose the bill category (cable payment, internet subscriptions, power bills, etc.)
  • Enter customer or meter details
  • Select an amount or package
  • Bill is paid instantly, and confirmation is received

Yes, you can pay for your electricity bills or buy prepaid meter tokens through our Bill Payment Services on the AirtimeFlip mobile app or our website.

Yes, you can. AirtimeFlip offers Spectranet data plans that can be purchased directly online. Follow this guide to get started.

Yes. AirtimeFlip’s utility payment feature is accessible 24/7 anytime you need it. You can pay your utility bill at any time of the day, including weekends and public holidays. The system processes transactions automatically for fast delivery.

Yes. AirtimeFlip uses secure transaction protocols and has processed thousands of successful conversions since 2018.

Most payments are completed instantly. Electricity tokens and subscription renewals are typically delivered within minutes.

No. What you see is what you get. The amount displayed before payment is the final amount charged.

For assistance with utility bill-related issues, you can get support through our website’s chat icon, our contact page, or by emailing support@airtimeflip.com. For a more personal touch, feel free to contact your assigned account manager directly. Since they already know your history, you can call, email or WhatsApp them.

Electricity Bill Payment FAQs

AirtimeFlip’s electricity bill payment service is a fast and secure way for homeowners, tenants, landlords, businesses, and property managers who need a quick and reliable way to recharge their prepaid meters or settle postpaid bills instantly, without visiting a physical office.

Yes, you can pay for your electricity bills or buy prepaid meter tokens directly on the AirtimeFlip mobile app or our website. Read our detailed guide to get started

Yes, you can buy your unique 20-digit token on AirtimeFlip by navigating to Bill Payment > Power Bill on our website or mobile app (Android and iOS). The token is used to load electricity units onto an STS-compliant prepaid meter in Nigeria, typically received via SMS or email after payment.

Yes. You can purchase electricity tokens for supported power distribution companies directly on AirtimeFlip. Once payment is confirmed, your token is generated instantly and displayed on the screen or via email. You can also copy or save it for later use.

You can purchase electricity tokens (prepaid and postpaid) for the following power distribution companies in Nigeria:

  • APLE: Aba Power Limited Electric
  • AEDC: Abuja Electricity Distribution Plc
  • BEDC: Benin Electricity Distribution Plc
  • EEDC: Enugu Electricity Distribution Plc
  • EKEDC: Eko Electricity Distribution Plc
  • IBEDC: Ibadan Electricity Distribution Plc
  • IE (or IKEDC): Ikeja Electric Plc (formerly Ikeja Electricity Distribution Company)
  • JEDC: Jos Electricity Distribution Plc
  • KAEDCO: Kaduna Electricity Distribution Plc (also known as Kaduna Electric)
  • KEDCO: Kano Electricity Distribution Plc
  • PHED (or PHEDC): Port Harcourt Electricity Distribution Plc
  • YEDC: Yola Electricity Distribution Company Plc

Most electricity bill payment transactions are processed immediately, and the token is sent right after payment confirmation.

No. Electricity bill payment transactions already processed cannot be reversed.

Yes, absolutely. AirtimeFlip uses secure transaction protocols and has processed thousands of successful bill payments since 2018.

Don't panic if your electricity token hasn't been delivered within a few minutes of purchase; occasionally, network downtime can cause a slight delay. If it still hasn't arrived after a short wait, AirtimeFlip provides support from 8 am to 8 pm (Monday – Saturday). Contact us immediately or reach out to your account manager for a quick resolution.

WAEC PIN FAQs

WAEC PIN is a bill payment service that allows users to purchase WAEC result-checker PINs instantly via AirtimeFlip. This service is designed for students, parents, and schools who want fast, reliable access to West African Senior School Certificate Examination (WASSCE) results without queues or delays.

A WAEC PIN is used to check your WAEC examination results online. After purchasing the PIN via our bill payment service, you can visit the official WAEC result checking portal and input your details along with the PIN to access your results.

Kindly read our detailed step-by-step guide or follow the quick steps below to buy a WAEC PIN:

  • Log in or create an account on AirtimeFlip using the website or mobile app.
  • Fund your account with the amount needed to buy an e-PIN result checker with just one PIN. There is a 1% charge on wallet funding.
  • Go to Services > Bill Payment > Education.
  • Under Provider > select epin-waec.
  • Exam Bundle > Select e-PIN Result Checker. The number of PINs can be set to 1 or more (charges applied).
  • Click on Purchase, and after successful payment, your WAEC e-PIN and serial number will be sent to your email.

Yes. A valid verification PIN is required to access WAEC result verification services.

Yes. The PIN can be used multiple times (up to five checks) within its validity period.

A purchased PIN is valid for one year from the date of purchase and can be used for up to five checks within its validity period.

Verification is usually available about two weeks after the West African Senior School Certificate Examination (WASSCE) results are officially released.

You can purchase it online through WAEC platforms or from authorised banks and approved third-party vendors such as AirtimeFlip. Buy your WAEC PIN on AirtimeFlip now!

Yes, the same WAEC Result Checker PIN works for both WASSCE (secondary school candidates) and WASSCE/GCE (private candidates) results.

Yes, absolutely. AirtimeFlip uses secure transaction protocols and has processed thousands of successful result checker PINs since 2018. Read our blog post to learn how to avoid scammers when buying a WAEC PIN online.

Most WAEC PIN transactions are processed instantly, and the ePIN is delivered after payment confirmation.

Once your payment is successful, your WAEC result checker PIN will be displayed on your screen instantly. You may also receive it via email or within your dashboard for future reference.

Don't panic if your WAEC PIN hasn't been delivered within a few minutes of purchase. Occasionally, network downtime can cause a slight delay. If it still hasn't arrived after a short wait, AirtimeFlip provides support from 8 am to 8 pm (Monday – Saturday). Contact us or reach out to your account manager for a quick resolution.

Cable TV Subscription FAQs

AirtimeFlip Cable TV Subscription allows users to renew and pay for their cable TV packages instantly online. This service is designed for households and businesses that want fast, reliable subscription renewal without service interruptions.

Yes, absolutely. AirtimeFlip uses secure transaction protocols and has processed thousands of successful cable TV renewals since 2018.

To renew your DStv decoder subscription on our platform, simply follow the guidelines below:

  • Create a new AirtimeFlip account or log in.
  • Fund your wallet with a bank transfer or card. (Note: There is a 1% charge on wallet funding)
  • Select “Cable TV Subscription” under Bill Payment.
  • Choose DStv under the Cable TV provider section.
  • Select subscription package/plan.
  • Enter your smartcard/IUC number
  • Subscription is activated or renewed instantly.

To renew your GOtv decoder subscription on our platform, simply follow the guidelines below:

  • Create a new AirtimeFlip account or log in.
  • Fund your wallet with a bank transfer or card. (Note: There is a 1% charge on wallet funding)
  • Select “Cable TV Subscription” under Bill Payment.
  • Choose GOtv under the Cable TV provider section.
  • Select subscription package/plan.
  • Enter your smartcard/IUC number
  • Subscription is activated or renewed instantly.

To renew your StarTimes decoder subscription on our platform, simply follow the guidelines below:

  • Create a new AirtimeFlip account or log in.
  • Fund your wallet with a bank or card. (Note: There is a 1% charge on wallet funding)
  • Select “Cable TV Subscription” under Bill Payment.
  • Choose StarTimes under the Cable TV provider section.
  • Select subscription package/plan.
  • Enter your smartcard/IUC number
  • Subscription is activated or renewed instantly.

Most cable subscription renewals are processed instantly, and the decoder is activated after payment confirmation.

Don't panic if your subscription is not activated within a few minutes of purchase. Occasionally, network downtime can cause a slight delay. If your decoder isn’t active after a short wait, we provide support from 8 am to 8 pm (Monday – Saturday). Contact us immediately or reach out to your account manager for a quick resolution.

Yes, you can renew all your subscriptions (DStv, GOtv and StarTimes) before expiration to avoid service interruption.

To get started, simply read our detailed TV subscription guidelines or the quick steps below:

  • Create a new AirtimeFlip account or log in.
  • Fund your AirtimeFlip wallet with a bank or card. (Note: There is a 1% charge on wallet funding)
  • Select “Cable TV Subscription” under Bill Payment.
  • Choose your Cable TV provider.
  • Select subscription package/plan.
  • Enter your smartcard/IUC number
  • Subscription is activated or renewed instantly.
Read our thorough guide on how to fund your wallet before renewing your TV package.

Yes, it works. Our cable TV renewal feature supports all DStv and GOtv packages and plans. You can choose your preferred plan to renew on our platform.

We offer renewal for all six DStv packages (bouquets) on our platform. Here is a list of all plans available: Premium, Compact Plus, Compact, Confam, Yanga, and Padi.

We offer renewal for all six GOtv packages (bouquets) on our platform. Here is a list of all plans available: GOtv Supa Plus, GOtv Supa, GOtv Max, GOtv Jolli, GOtv Jinja, and GOtv Smallie.

We offer renewal for all StarTimes packages (bouquets) on our platform. Here is a detailed list of all plans available:

Antenna (DTT) Packages

  • Nova (Antenna)
  • Basic (Antenna)
  • Classic (Antenna)


Dish (DTH) Packages
  • Nova (Dish)
  • Smart (Dish)
  • Super (Dish)
  • Special
  • Chinese


Mobile-Only Plans (StarTimes ON App)
  • MAX VIP
  • SPORT VIP

Yes, your cable TV decoder will reconnect immediately after payment confirmation is received.

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