Airtime Purchase FAQs
Last Reviewed Date: 27/4/2026
Find answers to all AirtimeFlip airtime top-up questions. We handle all purchase issues for a seamless experience. Learn more here.
1. What is Airtime Top-up?
AirtimeFlip's Airtime Top-up or Recharge feature allows everyday mobile users, students, professionals, small business owners, and organisations to make instant airtime purchases online with secure payments, clear confirmations, and consistent uptime across all Nigerian networks.
Beyond Airtime Top-up, you can also convert airtime to cash and buy data, pay bills, purchase international airtime and data, get eSIMs, top-up airtime in bulk, buy gift cards, and fund your betting account all in one place. Read more about AirtimeFlip.
2. Can I buy airtime for another person’s number?
Yes, you can recharge any Nigerian phone number directly on AirtimeFlip, even if it belongs to someone else. Simply enter the recipient’s number before completing payment. Airtime will be delivered instantly to that number once your payment is confirmed.
3. How can I buy airtime on AirtimeFlip?
To purchase mobile airtime on our platform, simply follow this detailed step-by-step guide or follow the quick guide below to get started.
- Create an account or sign in.
- Fund your wallet (include 1% wallet funding fee). Learn more about wallet funding.
- Navigate to Airtime Purchase.
- Select your preferred network.
- Enter the phone number and amount, then confirm the transaction.
4. Is the AirtimeFlip airtime purchase feature available 24/7?
AirtimeFlip’s Airtime Purchase service is accessible 24/7 anytime you need it, with little to no downtime. However, during server maintenance, downtime, or similar activities, you may experience difficulty or be unable to use our website or mobile app.
5. How fast will the airtime arrive?
Purchased airtime is delivered instantly once your wallet payment has been confirmed.
6. Which networks can I recharge on AirtimeFlip?
You can buy airtime for MTN, Airtel, Glo and T2mobile (formerly 9Mobile). However, if at a certain time a network is unavailable on our platform, it is due to a network downtime, and we advise that you check back within 24 to 48 hours or reach out to us for assistance.
7. How do I buy MTN airtime on AirtimeFlip?
To purchase MTN airtime online, simply follow the step-by-step guide below:
- Create a new AirtimeFlip account or log in if you already have an account.
- Fund your AirtimeFlip wallet with a bank transfer or card.
- Go to ‘Services’, select “Airtime Purchase”.
- Under ‘Mobile Network’, select MTN.
- Enter the phone number and airtime amount.
- Confirm transaction.
- Airtime is delivered instantly.
8. How do I buy Airtel airtime on AirtimeFlip?
To purchase Airtel airtime online, simply follow the step-by-step guide below:
- Set up a new AirtimeFlip account or log in if you already have one.
- Fund your AirtimeFlip wallet with a bank transfer or card.
- Go to ‘Services’, select “Airtime Purchase”.
- Under ‘Mobile Network’, select Airtel.
- Enter the phone number and airtime amount.
- Confirm transaction.
- Airtime is delivered instantly to your Airtel line.
9. How do I buy Glo airtime on AirtimeFlip?
To purchase Glo airtime online, simply follow the step-by-step guide below:
- Set up a new AirtimeFlip account or log in if you already have one.
- Fund your AirtimeFlip wallet with a bank transfer or card.
- Go to ‘Services’, select “Airtime Purchase”.
- Under ‘Mobile Network’, select Glo.
- Enter the phone number and airtime amount.
- Confirm transaction.
- Airtime is delivered instantly to your Glo line.
10. How do I buy T2mobile airtime on AirtimeFlip?
To purchase T2mobile airtime online, simply follow the step-by-step guide below:
- Set up a new AirtimeFlip account or log in if you already have one.
- Fund your wallet with a bank transfer or card.
- Go to ‘Services’, select “Airtime Purchase”.
- Under ‘Mobile Network’, select T2mobile.
- Enter the phone number and airtime amount.
- Confirm transaction.
- Airtime is delivered instantly to your T2mobile line.
11. Can I send airtime from one network to another on AirtimeFlip?
Yes, you can! Even though direct inter-network transfers don't usually work in Nigeria, AirtimeFlip has solved that. We make it easy to move airtime across networks using our website or app. Learn more about that in this blog post!
12. Can an airtime purchase be reversed?
Once airtime is purchased, we can't reverse the transaction. However, if you’ve bought more than you need, you can easily sell it back to us for a small processing fee.
13. Can I buy airtime on AirtimeFlip with my ATM card?
Yes, our platform allows you to recharge your wallet using your debit or credit card (also known as ATM cards in Nigeria). As soon as the payment is verified and confirmed, the value of the airtime is delivered immediately to the selected number.
14. Does the airtime purchased expire?
No, airtime purchased on AirtimeFlip doesn’t come with an expiration date. You’re free to use your balance at your own pace until it’s finished.
15. What happens if my payment is debited but the airtime doesn’t show up?
For this, you’ll need to be patient and also check your transaction history to confirm completion or reversal.
16. What payment methods are supported?
AirtimeFlip supports secure payment options, including debit & credit cards, bank transfers and other approved payment gateways available on your dashboard. The payment process is encrypted to ensure your financial details remain protected.
17. Who can we contact when we have issues with airtime purchases?
For assistance on airtime purchase-related issues, you can reach out to us via the chat icon at the bottom, by email at support@airtimeflip.com, or by visiting our contact page: https://airtimeflip.com/contact-us. For a more personal touch, feel free to contact your assigned account manager directly. Since they already know your history, you can call, email or WhatsApp them.