AirtimeFlip eSIM FAQs

An AirtimeFlip data-only eSIM is a digital SIM enabling devices to access data and remain globally connected without a physical card. With our eSIM solution, your device can automatically switch to local networks, ensuring seamless international connectivity. Learn more about AirtimeFlip eSIM.

Beyond eSim purchase, you can also convert airtime to cash, pay bills, buy airtime, buy data, purchase international airtime and data, top-up airtime in bulk, buy gift cards, and fund your betting account, pay electricity bills, renew cable TV and buy WAEC PIN all in one place. Read more about AirtimeFlip.

This AirtimeFlip eSIM service is designed for travellers, remote workers, and users who want fast internet access anywhere without swapping SIM cards.

Many modern smartphones support eSIM technology, including a lot of the newer models from major manufacturers. Before buying an eSIM plan on AirtimeFlip, it’s important to ensure eSIM compatibility and verify that your device isn’t carrier-locked. Then, explore the settings to check if your phone supports adding an eSIM.

For further assistance, please refer to the list of eSIM-compatible devices.

Please check the process used to install your eSIM. It could be that you didn't install it properly. If you still experience issues with activation, please send us a message or contact your account manager.

Setting up your AirtimeFlip eSIM typically involves scanning a QR code provided by your network carrier or using a mobile app, instantly adding the eSIM profile to your device. Detailed instructions and support are available for the activation process.

We currently support over 20 countries across the globe. Whether you’re heading to North America, Europe, or across Africa, AirtimeFlip provides instant eSIM activation for your destination.

Our extensive list includes:

• North America: USA, Canada
• Europe: UK, Ireland, and Region-wide Europe plans
• Africa: Nigeria, Ghana, South Africa, Kenya, Egypt, Morocco, Senegal, Rwanda, Gabon, Benin, Tanzania, DR Congo
• Middle East & Asia: UAE, Qatar, Saudi Arabia, Bangladesh, Hong Kong

AirtimeFlip eSIMs are ideal for international travel, allowing you to subscribe to international plans or switch to local providers easily, and at more competitive rates than traditional roaming services.

Yes. In fact, it is recommended. This ensures your data starts working as soon as you arrive in the destination country.

Yes, you can purchase that if you're a tourist or traveller. You will receive a QR code after purchasing a plan on AirtimeFlip, which you can scan in your device settings to install the eSIM.

Yes, you can retain your current mobile number when switching to an AirtimeFlip eSIM.

Yes. Many smart devices allow multiple eSIM profiles, but you can only use one plan at a time, depending on the smartphone model.

eSIMs offer enhanced security with reduced risks of physical theft or loss and encrypted data storage, protecting against cloning and unauthorised access.

An AirtimeFlip eSIM’s QR code is only valid for one device. To switch devices, a new eSIM purchase is required.

Upon purchasing an eSIM on AirtimeFlip, there are no subsequent costs; the only limitations are those defined by the terms of your selected plan.

Our eSIMs operate on a package basis and cannot be recharged like traditional SIMs (learn more about eSIM vs Physical SIM). Once you have used your current data package, you will need to purchase a new one. However, we are developing a top-up feature scheduled for release later this year.

Yes, most devices that support eSIM technology allow you to store multiple eSIM profiles, which means you can switch between different carriers or data plans according to your needs without removing a physical SIM card.

Our network carriers provide SMS reminders when your data package drops below 10%, you have run out of data, or your data is expiring in less than one day. You may not receive the SMS due to restricted roaming settings on your device. We recommend planning your data usage, or you can track and manage your AirtimeFlip eSIM data usage through your device's settings.

An AirtimeFlip data-only eSIM is a digital SIM enabling devices to access data and remain globally connected without a physical card. With AirtimeFlip eSIM, your device can automatically switch to local networks, ensuring seamless international connectivity.

AirtimeFlip eSIM connects to various mobile network operators worldwide. In eligible countries, your eSIM will automatically connect to a major local network, depending on the plan you have purchased.

Yes, you can delete AirtimeFlip eSIMs from your phone settings, but you should only do so if you have fully used your data package or its validity has expired. It’s important to note that once an eSIM is deleted, it cannot be restored, and you will need to purchase a new one.

We recommend purchasing and activating your AirtimeFlip eSIM before you leave for your destination. By doing this, your eSIM will be operational upon arrival, ensuring you avoid any inconvenience.

Follow the steps below to activate eSIM manually on your iPhone:

• Go to Settings
• Tap on "Mobile Data"
• Select “Add eSIM” in the “SIMs” section
• Choose “Use a QR code”
• At the bottom of the page, tap “Enter details manually”
• Fill in the following fields: SM-DP+ Address: Activation Code: Confirmation Code: (leave this field empty)
• Click 'Next' at the top and follow the on-screen instructions to complete the installation.

Follow the steps below to activate eSIM manually on your Android phone:

• Go to Settings
• Go to Connections
• Select SIM card manager
• Tap ‘Add eSIM’
• Choose “Use QR code”
• Tap ‘Enter activation code’
• Enter the activation code and press ‘done’
• Tap ‘Add and use it now’

Yes, absolutely. AirtimeFlip uses secure transaction protocols and has processed thousands of successful eSIM activations since 2018.

Most eSIM purchases are delivered instantly after payment confirmation. You can activate eSIM by scanning the QR code provided.

No. What you see is what you get. The total charges are clearly displayed on your dashboard before completing your purchase.

Don't panic if your eSIM purchase fails or you haven’t received your QR code for activation after payment; please note that occasional network downtime can cause a slight delay. If it still hasn't arrived after a short wait, AirtimeFlip provides support between 8 am and 8 pm (Monday – Saturday). Get in touch with your account manager or contact us immediately for a quick resolution.